Privacy Policy

BOB LOAF HOLDINGS LLC DBA LOF Terms and Conditions / Privacy Policy

Effective date: Jan 2026

This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website www.lofjewellery.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

PRIVACY POLICY 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lofjewellery.com (the “Site”). 

We are committed to an inclusive web experience for all. If you are experiencing issues with usage due to accessibility please contact us.

PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org . “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number, offline data. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  We do not store credit card or any other sensitive information on our site or in our records.

SMS

  1. Mobile Information Sharing: Mobile information will not be shared with third parties for marketing or promotional purposes.
  2. Contact Information: If you have questions about this privacy policy, please contact us at info@lofjewellery.com.
  3. Data Transfer and Security:
    • Consumer data will not be transferred to external organizations under any circumstances.
    • We implement measures to prevent unauthorized sharing of user data, including access controls, encryption, and staff training.
  4. SMS Opt-Out: Users can opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE. Clear instructions will be provided in all messages.
  5. Mobile Information:
    Mobile information, including phone numbers, will not be shared with third parties for marketing or promotional purposes.
  6. Data Transfer Commitment:
    We do not transfer your personal data to any external organizations under any circumstances, even with your consent.
  7. Data Security:
    We implement strict access controls and security protocols to prevent unauthorized sharing of your data.
  8. Opt-Out Rights:
    You can opt out of SMS messaging campaigns at any time by replying STOP or UNSUBSCRIBE. Follow these instructions to stop receiving messages.
  9. Contact Information:
    If you have questions about this Privacy Policy or our data practices, please contact us at info@lofjewellery.com or via our contact form at www.lofjewellery.com

 

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

SHARING YOUR PERSONAL INFORMATION 

We will only share your Personal Information with Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can opt out of targeted advertising by: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ .  We do not use your information for third party marketing affiliates at all. 

You can sign up with email or telephone and have a right to opt out of us using your details at any time by following our unsubscribe methods or directly contacting us at info@lofjewellery.com
 

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from LOF, from 213-254-7615 regarding informational, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 213-254-7615 or info@lofjewellery.com. Mobile opt-in information is never shared with third parties.

DO NOT TRACK 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.  
 

SMS Disclosures

Mobile Information Sharing
Mobile information (e.g., phone numbers) will not be shared with third parties for marketing or promotional purposes.

Data Transfer and Security
We do not transfer your personal data to any external organizations under any circumstances, even with your consent. We implement technical and organizational measures, such as access controls and regular audits, to prevent unauthorized sharing of your data.

Opt-Out Rights
You can opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE. Follow these instructions to stop receiving messages.

Contact Information
If you have questions about this policy or your data, please contact us at info@lofjewellery.com

To comply with SMS regulations, please include the following information in your terms:

  • Message Types: Whatsapp only 
  • Message Frequency: Updates about your order, should you opt in, and once every two months marketing, should you opt in.
  • Rates Notice: Message and data rates may apply.

SMS Disclosures

  • By registering, you agree to receive marketing and transactional SMS messages from us.
  • Message frequency varies, up to 4 messages per month.
  • Message and data rates may apply.

Opt-Out Instructions

  • To opt out of SMS messages, reply STOP to any message or contact us at info@lofjewellery.com.
    • Mobile Information: Mobile information, such as phone numbers, will not be shared with third parties for marketing or promotional purposes.
    • Data Transfer: We do not transfer your personal data to any external organizations for any purpose. Strict access controls and security protocols are in place to prevent unauthorized sharing of your information.
    • Contact Information: If you have questions about this privacy policy or your personal information, please contact us at info@lofjewellery.com.
    • Opt-Out of SMS Messages: You can opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE. Follow these instructions to stop receiving messages.
  • Mobile Information: Mobile information, including phone numbers, will not be shared with third parties for marketing or promotional purposes.
  • Data Transfer: Consumer data will not be transferred to external organizations under any circumstances.
  • Data Protection Measures: We implement strict policies to prevent unauthorized sharing of user data, including:
    • Access controls
    • Employee training
    • Regular audits
  • Opt-Out Rights: Users can opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE. Clear instructions will be provided in all messages.
  • Contact Information: If you have questions about this policy or your data, please contact us at info@lofjewellery.com

SMS Terms:

  • transactional and one marketing text every two months
  • Texts relating to updates on your order will be subject to change, only essential texts will be sent. Anything promotional will only be sent every two months
  •  message and data rates may apply.

Example Disclosure:
By signing up, you agree to receive promotional and transactional SMS messages from us. Message frequency varies. Message and data rates may apply.

Opt-Out Instructions:
The terms must clearly explain how to opt out of SMS messages or SMS marketing. For example:
To opt out of SMS messages, reply STOP to any message or contact us at info@lofjewellery.com.

Privacy Policy Updates

To ensure clarity and compliance, the following points must be addressed in the policy:

  1. Mobile Information Sharing:
    Mobile information, such as phone numbers, will not be shared with third parties for marketing or promotional purposes.
  2. Consumer Contact:
    If you have questions about this Privacy Policy or our data practices, please contact us at info@lofjewellery.com.
  3. Data Transfer and Security:
    Consumer data will not be transferred to external organizations under any circumstances.
    We implement safeguards to prevent unauthorized sharing of user data, including:
    • Access controls
    • Employee training
    • Regular audits
  4. Opt-Out Rights:
    Users can opt out of SMS messaging campaigns at any time.
    To opt out, reply with STOP or UNSUBSCRIBE to any message.
  • Message Types: Users will receive SMS/WHATSAPP messages such as order updates and marketing offers.
  • Message Frequency: Users can expect up to 4 messages per 2 months.
  • Notice: Message and data rates may apply.

Opt-Out Instructions:

  • To opt out of SMS messages, reply STOP to any message.
  • Alternatively, email info@lofjewellery.com with your opt-out request.

You will receive order updates and promotional messages via SMS. Message frequency varies. Message and data rates may apply.

DATA RETENTION 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. The Site is not intended for individuals under the age of 13.  
 
CHANGES 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  

CALIFORNIA CONSUMER RIGHTS 

The California Consumer Privacy Act provides specific rights to those who live in California. If you are a California-based consumer, as that term is defined under California law, this section shall apply in addition to all other applicable rights and information contained in this Statement. 

  • You have the right to request that we provide you with information about what personal information we collect, use, and disclose. 
  • You have the right to request that we delete personal information we, or our service providers, store about you.  
  • We will not discriminate or retaliate against you if you elect to exercise any rights under this section of our Privacy Statement.  
  • You may request that we not sell your personal information. As noted above, we do not sell your personal information and we only share your personal information with third parties, as described in this Statement. 
  • You have the right to designate an authorized agent to make a request on your behalf. Please see the Identity Verification Requirement below for information on our process for verifying that we have received a legally valid request. 
  • If you are a California consumer and have additional questions based on this section of our Privacy Statement, or wish to submit a request to request that we not share your information with third parties, please contact us by emailing us at info@lofjewellery.com

 

  • CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lofjewellery.com

BOB LOAF HOLDINGS LLC DBA LOF respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.• Data Usage: We use your data solely for sending (Send reminders, book appointments, customer care).• Data Security: We protect your data with secure storage measures to prevent unauthorized access.• Data Retention: We retain your information as long as you are subscribed to ourSMS service. You may request deletion at any time.• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.• Messages are recurring, and message frequency varies.• Contact BOB LOAF HOLDINGS LLC DBA LOF at info@lofjewellery.com for HELP or to STOP receiving messages.• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@lofjewellery.com  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. will not sell, rent, or share the collected mobile numbers